Do’s and Dont’s

October 21, 2010 by  
Filed under Visitor Info

Bruneians are generally very tolerant and will understand that visitors are not familiar with all of their customs and Islamic traditions. Nonetheless, keeping these few things in mind will go far in showing the Bruneian people that you respect and appreciate their culture, enriching your experience:

  • Tourists should observe the local dress code and dress modestly. Clothing comfortable for hot weather is acceptable, except when visiting places of worship or for social and business functions.
  • Bruneians shake hands by lightly touching the hands and then bringing the hand to the chest. Some people do not to shake hands with members of the opposite sex.
  • You should not point with your finger; instead, use the thumb of your right hand with the four fingers folded beneath it.
  • When visiting a mosque, all visitors should remove their shoes. Women should cover their heads and not have their knees or arms exposed. You should not pass in front of a person in prayer or touch the Koran.
  • Gifts (particularly food) should only be passed with the right hand, although it is acceptable to use the left hand to support the right wrist.
  • It is polite to accept even just a little food and drink when offered. When refusing anything offered, it is polite to touch the plate lightly with the right hand.
  • During the Islamic fasting month of Ramadan, Muslims do not take food from sunrise to sundown. It would be inconsiderate to eat or drink in their presence during this period.
  • In deference to the Muslim majority, alcohol is not sold in Brunei, but private consumption by non-Muslims is allowed. Non-Muslim tourists are allowed a generous duty-free allowance of 2 bottles of alcohol (wine, spirits, etc) and 12 cans of beer per entry, and may consume alcohol with sensible discretion in hotels and some restaurants.

Health

October 21, 2010 by  
Filed under Visitor Info

Brunei is free from malaria and other tropical diseases, and the nation’s healthcare system ranks among the best in Asia. The Raja Isteri Pengiran Anak Saleha (RIPAS) Hospital in the capital is equipped with highly modern medical facilities, and a number of private clinics operate within other districts.

NAME ADDRESS CONTACT NUMBER
Amir’s Clinic 1st Floor, Unit 5 PAP Hajah Norain Shopping Complex, Bandar Seri Begawan 222 8002
Borneo Clinic Simpang 27, 1 Bangunan PIF, Jalan Gadong, Bandar Seri Begawan 242 4301
CY Lim Clinic Unit 16, Block J, Ground Floor, Abdul Razak Complex, Gadong 244 9488
Dr Haji Asri Clinic No. 2, Simpang 161, Jalan Pasir Berakas 242 2788
Dr Lim Medical Clinic 1st Floor, Block D, Complex Abdul Razak, Gadong 242 2788
Dr Prema Clinic Unit D, Bangunan Pengiran Haji Mohd Daud, Bandar Seri Begawan 242 1727
El-Shifa Clinic No. 6, 1st Floor, Block B, Abdul Razak Complex, Gadong 242 8715
Jerudong Park Medical Centre (JPMC) Jerudong 261 1433
Jerudong Park Polo Medical Centre Jerudong 261 0717
JP Sports Medical Centre Jerudong 261 0692
Lee Clinic & Dispensary Unit C-1, Ground Floor, Abdul Razak Complex, Bandar Seri Begawan 242 8428
Lim’s Clinic & Dispensary 2.26 Level 2, Block C, Bangunan Yayasan SHHB, Bandar Seri Begawan 222 2181
Luke Tan Clinic 47A, 1st Floor, Jalan Bunga Melor, Kuala Belait 322 5601
Riverview Medical Centre Riverview Hotel, Km. 1, Jalan Gadong, Bandar Seri Begawan 223 8018 ext 8816
Th’ng Medical Centre 77, 1st Floor, Jalan Bunga Melor, Seria 322 3524
TK Chan Clinic Unit 9, Ground Floor, Block C, Kiarong Complex, Bandar Seri Begawan 242 2141
Yong Clinic & Dispensary Block 1, Room 1, PAP Hajah Norain Complex, Bandar Seri Begawan 222 0284

Business Hours

October 21, 2010 by  
Filed under Visitor Info

Government offices are open Monday to Thursday as well as Saturday from 7:45am to 12:15pm and from 1:30pm to 4:30pm. They are closed on Fridays and Sundays.

Private offices are generally open from 8am to 5pm on weekdays and from 8am to 12pm on Saturdays.

Banks typically operate from 9am to 3pm on weekdays and 9am to 11am on Saturdays.

Most shopping centres are open daily from 10am to 9.30pm.

Visitors should note that during Ramadan, the Islamic holy month, most offices and businesses will operate on abbreviated daily schedules.

Language

October 21, 2010 by  
Filed under Visitor Info

Bahasa Melayu (Malay) is the official language, but English is widely spoken. Mandarin, Chinese dialects and native languages of Borneo are also spoken by segments of the population.

Any small effort to demonstrate your enthusiasm for learning Brunei’s culture will be most appreciated by the Bruneians, who have a deep respect for their centuries-rich Malay culture. While no Bruneian expects a visitor to have mastered the Malay language and most speak at least conversational English, a few useful words and phrases will help make your stay even more enjoyable.

ENGLISH MALAY
Good morning Selamat Pagi
Good afternoon Selamat Petang
Good night Selamat Malam
Thank you Terimah Kasih
You’re welcome Sama-sama
What is your name? Siapa Nama Awda?
My name is … Nama saya …
Excuse me Maafkan saya
Yes Ya
No Tidak
How much? Berapa?
Where is the toilet? Di mana tandas?
I want to go … Saya mahu pergi ke …
Turn right Belok ke kanan
Turn left Belok ke kiri
Go straight Jalan terus

Money and Banking

October 21, 2010 by  
Filed under Visitor Info

The local currency is the Brunei Dollar (BND). Dollar notes are available in $1, $5, $10, $50, $100, 500 and $1,000 denominations, while coins are in 1, 5, 10, 20, and 50 cent denominations. The Brunei Dollar is pegged to the value of the Singapore Dollar and both currencies can be used in Brunei.
USD1.00 = BND1.65 approx.
EUR1.00 = BND2.10 approx.
For latest rates, please check : www.onebrunei.com

Banking Hours
Banks are generally open from 9am to 4pm on weekdays and 9am to 11am on Saturdays. Most banks are government-approved to handle traveller’s cheques and currency exchange, and most offer ATMs on international networks.

Credit Cards
All major credit cards (Visa, American Express, MasterCard, Diner’s Club) are accepted widely throughout Brunei.

Banks

NAME ADDRESS CONTACT NUMBER
Baiduri Bank Jalan Pemancha, Bandar Seri Begawan +673 223 3233
Citibank N.A. Jalan Sultan, Bandar Seri Begawan +673 224 3983
Islamic Development Bank of Brunei Berhad (IDBB) Ground Floor, Setia Kenangan Complex, Kiulap +673 223 2547
Hongkong Shanghai Banking Corp (HSBC) Jalan Sultan, Bandar Seri Begawan +673 224 2305
Islamic Bank of Brunei (IBB) Jalan Pemancha, Bandar Seri Begawan +673 223 5686
Malaysian Banking Berhad Jalan Pemancha, Bandar Seri Begawan +673 224 2494
Overseas Union Bank (OUB) RBA Plaza, Jalan Sultan, Bandar Seri Begawan +673 222 5477
Sime Bank Berhad Unit G-02, Komplex Yayasan SHHB Complex +673 222 2516
Standard Chartered Bank Jalan Sultan, Bandar Seri Begawan +673 224 2386

Tour Agencies

October 18, 2010 by  
Filed under Visitor Info

Package tours can be one of the most entertaining, informative and hassle-free ways to explore Brunei Darussalam. There are many licensed travel agents in Brunei, most offering package tours ranging from 3-hour coach tours of the capital, to multi-day tours including everything from rainforest excursions to Jerudong Park and Bandar’s urban shopping scene. Any of these agencies will be happy to get you on your way to discovering Brunei’s unexpected attractions.

AGENCY CONTACT NUMBER E-MAIL ADDRESS WEBSITE
Bonasia Holiday Tel: 223 0116 bonasia@brunet.bn www.bonasiaholidays.com
Fax: 223 0400
GoodMILES Tel: 233 1082 mail@goodmilesbrunei.com www.goodmilesbrunei.com
Fax: 233 1753
MegaBorneo TourPlanner Tel: 222 4026 megaborneo@brunet.bn www.megaborneo.com
Fax: 222 4028
Sunshine Borneo Tours & Travel Tel: 244 6509 sales@exploreborneo.com www.exploreborneo.com
Fax: 244 1790
Anthony Tours& Travel Agencies Tel: 222 7969 antours@brunet.bn www.anthonytours.com
Fax: 222 7889
Freme Travel Services Tel: 223 4277 fremebsb@brunet.bn www.freme.com
Fax: 223 4284
Mas Sugara Travel Services Tel: 242 3963 inbound@massugara.com www.massugara.com
Fax: 242 3971
Pan Bright Travel Services Tel: 224 0980 inbound@panbright.com www.panbright.com
Fax: 224 0979
Intrepid Tours Tel: 222 1685 tours@bruneibay.net www.bruneibay.net/intrepidtours
Fax: 222 1687
Mona Florafauna Tours Tel: 223 0761 mft@brunet.bn
Fax: 223 0763
Scuba-Tech International Tel: 241 8888 info@scubatechintl.com www.scubatechintl.com
Fax: 265 2376
Century Travel Centre Tel: 222 1747 century@brunet.bn www.centurytravelcentre.com
Fax: 222 7747
D.D.L  Tour Operators Tel: 234 3946 ddltours@brunet.bn
Fax: 234 3947
Pronine Marketing Tel: 239 0300 eyien.lim@srisentosa.com www.srisentosa.com
Fax: 239 0308
Tabimart Tel: 242 0913 tabimart@gmail.com
Fax: 242 0911
Travel Trade Agencies Tel: 223 3543 tta@brunet.bn www.theway.jp/brunei
Fax: 223 7861
Southern Cross Travel Agencies Tel: 245 4719 southern@brunet.bn www.onebrunei.com
Fax: 245 4724
Ilufah Leisure Tours
Tel: 873 8511
ilufah_aq@brudirect.com www.ilufahaquarium.com/tours.html
Fax: 223 3524

Places To Stay

October 18, 2010 by  
Filed under Visitor Info

There is a wide choice of hotels, guesthouses and serviced apartments in the capital and throughout the country. Hotel accommodation in Brunei Darussalam caters to all types of visitors, from luxury to business to tourist class. From the impeccable elegance of the “7-star” Empire Hotel & Country Club or the business refinement and efficiency of the Sheraton Utama, to a number of mid-range and budget hotels and guesthouses throughout the nation, visitors will be greeted with friendly service and Brunei’s trademark hospitality.

LUXURY RESORT ACCOMMODATION
NAME
CONTACT NUMBER
WEBSITE E-MAIL ADDRESS
Empire Hotel & Country Club
T : 2418888
www.theempirehotel.com sales@theempirehotel.com
F : 2418999
BUSINESS AND TOURIST CLASS ACCOMMODATION
NAME
CONTACT NUMBER
WEBSITE E-MAIL ADDRESS
Sheraton Utama Hotel
T : 2244272
www.sheraton.com/utama sheraton@brunet.bn
F : 2221579
/ 2228653
The Rizqun International Hotel T : 2423000 www.rizquninternational.com
F : 2428000
The Centrepoint
T : 2430430
www.arhbrunei.com
F : 2430200
Orchid Garden Hotel
T : 2335544
www.orchidgardenbrunei.com ogh@brunet.bn
F : 2335444
Riverview Hotel
T : 2238238
www.mybruneihotels.com/riverview-hotel rivview@brunet.bn
F : 2237999
Brunei Hotel
T : 2242372
www.bruneihotel.com.bn bruhot@brunet.bn
F : 2226196
Terrace Hotel
T : 2243554
www.terracebrunei.com terrahtl@brunet.bn
F : 2227302
Jubilee Hotel
T : 2228070
www.jubileehotelbrunei.com info@jubileehotelbrunei.com
F : 2228080
Grand City Hotel
T : 2452188
www.bruneibay.net/bruneihotels/grandcity.html grandcity@brunet.bn
F : 2452100
Traders Inn
T : 2442828
www.mybruneihotels.com/traders-hotel tradersinn@brunet.bn
LR Asma Hotel
T : 2612218
www.bruneibay.net/bruneihotels/asma.html lrasmahotel@brunet.bn
F : 2612117
The Holiday Lodge
T : 2611618
www.theholidaylodge.com sales@theholidaylodge.com
F : 2611419
Goodview Hotel
T : 2612168
www.mybruneihotels.com/goodview-hotel rivview@brunet.bn
F : 2610168
Plaza Sutera Biru T : 3347268 www.psb.com.bn info@psb.com.bn
F : 3347269
Palm Garden Hotel T : 2233488 palmgarden@brunet.bn
F : 2234448
Capital Hotel
T : 2223561
www.mybruneihotels.com/capital-hotel
F : 2228789
Apek Utama Hotel
T : 2220808
F : 2226166
SERVICED APARTMENTS
NAME
CONTACT NUMBER
WEBSITE E-MAIL ADDRESS
D’Anggerek Service Apartment
T : 2345222
www.danggerek.com inquiry@danggerek.com
F : 2345333
Abd Razak Hotel Apartments
T : 2241536
www.arhbrunei.com arp@arhbrunei.com
F : 2242301
Le Gallery Suites Hotel
T : 8613548
edchua1969@yahoo.com
Komplex Mohammad Yussof Service Apartment
T : 2235532
othman6959@hotmail.com
F : 2235528
GUESTHOUSES
NAME
CONTACT NUMBER
WEBSITE E-MAIL ADDRESS
Nazira Guesthouse
T : 2612053
www.marimari.com/hotel/brunei/nazira hmarzuqi@brunet.bn
F : 2612201
K.H Soon Services And Rest House
T : 2222052
http://khsoon-resthouse.tripod.com
F : 2337264
Seameo Voctech Intn’l House
T : 2447992
www.voctech.org.bn/2004/vih.htm voctech@brunet.bn
F : 2445072
Pusat Belia (Youth Hostel)
T : 2223936
/ 2222900
www.bruneiyouth.org.bn jbsbelia@brunet.bn
F : 2229423
ACCOMMODATION OUTSIDE BANDAR SERI BEGAWAN
NAME
CONTACT NUMBER
WEBSITE E-MAIL ADDRESS
Halim Plaza Hotel
(Tutong)
T : 4260688
/ 4260688
www.onebrunei.com halim_plaza_hotel@hotmail.com
F : 4222668
Riviera Hotel
(Belait)
T : 3335252
www.rivierakb.com riviera_htl@brunet.bn
F : 3331052
The Swiss Hotel Apartment
(Belait)
T : 3331668
www.onebrunei.com swisshotel@brunet.bn
F : 3331638
Sea View Hotel
(Belait)
T : 3332651
seaviewhotel@brunet.bn
F : 3342770
/ 3331950
Sentosa Hotel (Belait)
T : 3331345
www.bruneisentosahotel.com enquiry@bruneisentosahotel.com
F : 3331129
Hotel Koperasi Seria
(Belait)
T : 3227592
/ 3227859
F : 3227604
Lukut Intan Guesthouse
(Temburong)
T : 5221078
/ 8896162

Boat

October 18, 2010 by  
Filed under Getting Around

Water Taxis
Water taxis are the most common means of getting to Kampong Ayer and can be hailed from numerous ‘docking ports’ along the banks of the Brunei River. Regular water taxis also run to Temburong district as well as the Malaysian towns of Limbang, Lawas, Sundar and Labuan.

Ferry Services
Car and passenger ferry services to the Malaysian island of Labuan depart from Serasa Terminal in Muara. The journey ordinarily takes one and a half hours.

SCHEDULED FERRY SERVICES
Departure from Brunei To Time
Seri Anna Labuan 07.30am
Suria Labuan 08.30am
Mutiara Laut II Labuan 09.00am
Beng Seng Speedboat Sundar 10.15am
Utama Lawas Lawas 11.30am
Rajawali Labuan 01.00pm
Duta Muhibbah Labuan 01.00pm
Seri Labuan 3 Labuan 03.30pm
Duta Muhibbah 2 Labuan 04.40pm
Arrival to Brunei From Time
Beng Seng Speedboat Sundar 09.15am
Utama Lawas Lawas 09.30am
Rajawali Labuan 09.45am
Duta Muhibbah Labuan 09.45am
Seri Labuan 3 Labuan 01.30pm
Duta Muhibbah 3 Labuan 02.30pm
Suria Labuan 04.00pm
Mutiara Laut Labuan 05.00pm
Seri Anna Labuan 05.30pm

Air

October 18, 2010 by  
Filed under Getting Around

Airlines

Royal Brunei Airlines flies to 20 major cities in Asia-Pacific, South Asia, the Middle East and Europe via London and Frankfurt. Brunei International Airport is connected to destinations worldwide with service by Singapore Airlines, Thai Airways, Philippines Airlines, Malaysia Airlines, and Dragonair on a code share basis.

AIRLINE RESERVATIONS INFORMATION
Royal Brunei Airlines 673 224 2222, 224 0505
Philippines Airlines 673 224 4075, 224 4076, 223 6014
Malaysia Airlines 673 222 4141 / 2, 222 3074
Thai Airways 673 224 2991, 224 2992
Singapore Airlines 673 224 4901, 224 4902, 224 2903

Ground

October 18, 2010 by  
Filed under Getting Around

Many of Brunei’s attractions lie within walking distance of each other in the heart of the capital city, Bandar Seri Begawan. A comprehensive public bus system serves the capital and other destinations.

Taxis
Metered taxis are available at most hotels, shopping centres and the airport. In the capital, taxis are located at the Jalan Cator car park.

METERED TAXI FARE
Rates
The 1st kilometre or less from 6am to 9pm B$3.00
The 1st kilometre or less from 9pm to 6am B$4.50
Additional 200 metres or less B$0.20
Every minute of waiting B$0.20

AIRPORT TAXI SERVICE FARE
Place Fare from 6am to 11pm Fare from 11pm to 6am
D’Anggerek Service Apartment B$10.00 B$15.00
Orchid Garden Hotel B$10.00 B$15.00
International Convention Centre B$10.00 B$15.00
Tiong Hin Superstore B$12.00 B$18.00
Sungai Buloh Hostel B$19.00 B$29.00
Muara Town B$25.00 B$38.00
Serasa Ferry Terminal B$26.00 B$39.00
Serasa Beach B$28.00 B$42.00
Seri Lambak Complex B$13.00 B$20.00
Terrace Hotel B$15.00 B$23.00
Sheraton Utama Hotel B$15.00 B$23.00
Capital Hotel B$16.00 B$24.00
Jubilee Hotel B$16.00 B$24.00
Brunei Hotel B$16.00 B$24.00
Yayasan SHHB Complex B$16.00 B$24.00
Crowne Princess Hotel B$18.00 B$27.00
Complex Mohammad Yussof B$18.00 B$27.00
Abdul Razak Hotel Apartment B$18.00 B$27.00
Riverview Hotel B$12.00 B$18.00
Gadong Centrepoint B$13.00 B$20.00
Traders Inn B$14.00 B$21.00
SEAMEO VOCTECH International House B$15.00 B$23.00
Goodview Hotel B$25.00 B$38.00
Holiday Lodge B$25.00 B$38.00
Asma Hotel B$25.00 B$38.00
Nazira Guesthouse B$25.00 B$38.00
Jerudong Park Playground B$25.00 B$38.00
Kuala Lurah (Checkpoint to Limbang) B$30.00 B$45.00
The Empire Hotel and Country Club B$25.00 B$38.00
Tutong Town B$40.00 B$60.00
Seaview Hotel, Kuala Belait B$75.00 B$113.00
Sentosa Hotel, Kuala Belait B$75.00 B$113.00
Sungai Tujuh (Checkpoint to Miri) B$80.00 B$120.00

Car Rentals
Self-drive or chauffeur-driven cars are available for hire from major hotels and the airport.

NAME CONTACT NUMBER
1. Avis Rent-A-Car +673 242 6345 / 244 2284 / 244 6380 / 242 4921
2. Branch – Sheraton Utama Hotel +673 222 7100
3. Azizah Car Rental +673 222 9388 / 785 9888 / 881 8880
4. Booklink +673 244 6380
5. Budget-U-Drive +673 234 5573 / 4
6. Ellis and Sukma Car Rental +673 242 7238 / 242 3777 / 875 0285
7. Hani Car Rental +673 261 1666 / 883 7845
8. Hertz Rent-A-Car +673 245 2244
9. L&W Automobile Rental & Services Sdn Bhd +673 875 2783
10. Qawi Enterprise (Rent-A-Car) +673 265 5550 / 1 / 2
11. Sabli Development & Eng. Co. +673 239 1122 / 877 9421

Buses
There are six bus routes serving Bandar Seri Begawan, with buses running every 15 to 20 minutes. Fares start from B$1.00. Buses to other major towns such as Seria and Kuala Belait depart from the bus terminal located at the Jalan Cator car park in downtown Bandar.

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